The first element of fun is being clean and safe.

Altitude Rochester is re-opening Wednesday, October 7th with new limited hours, reduced capacity and an enhanced full-park cleanliness program. 

Our temporary park hours will be: 

Monday – Thursday from 10AM – 6PM 
Friday and Saturday from 10AM – 8PM 
Sunday from 11AM – 6PM 

We will be limiting capacity inside our 30,000 square foot park. We are increasing social distancing awareness through signage and new operating procedures, and we have separated tables and removed chairs [where applicable] to allow more distance between our
guests. Please note that our arcade games will be out of use. We are not offering Junior Jumpers, Friday Night Friendzy or Teen Night at this time.

As we re-open our park, we are taking our park’s health and safety precautions to an even higher level by implementing our C3 cleanliness certification program (Caring through Cleanliness and Certification). 

    We understand that the first element of fun is being clean and safe. Here’s what C3 includes:

     

    Higher Level Cleaning Protocols

    We have dedicated C3 team members assigned to continuously clean and disinfect high touch surfaces throughout the day. We have added new products to our cleaning regimen, from G-tech Clean. These products are used by first responders to kill Coronavirus. They have the added benefit of protecting surfaces from the virus for up to 5 days after application. Their hand sanitizers also kill the virus and protect for up to 3 hours. The G-tech hand sanitizer will be on our cleaning carts throughout the park.

    Cleaning Stations

    We have added disinfectant cleaning stations for guests use throughout the park.

    Hand Sanitizer

    We have increased the location and number of hand sanitizer stations available for use throughout the park.

    Social Distancing Changes

    We are increasing social distancing awareness through signage and new operating procedures. We have separated tables and removed chairs [where applicable] to allow more distance between our guests. We are requiring jumpers and spectators to wear masks throughout the duration of their stay here. As per NYS guidelines, we have closed our water fountains and recommended you bring a water bottle or you can purchase water for $1. 

    Team Member Safety

    We are making face masks and gloves available to team members to protect them during their shift.

    Park Cleanliness Audits

    Altitude Park has partnered with EcoSure in auditing our park cleanliness. EcoSure is a leader in health and safety evaluations and will be independently auditing our park.


    Being a small, locally owned family business, we appreciate your support over the past months and look forward to welcoming your family back to our park. 

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    Altitude Trampoline Park Rochester

    3333 West Henrietta Road
    Rochester, NY 14623
    (585) 434-3260